Q. Why do I need a website?
This question is almost like asking 'why do I need a phone?' or 'why do I need a sign on my building?'
A website is a tool. It is a way for people to find you, and to provide information 24x7.
Q. I already have a site, should I update it?
If your website is difficult to navigate, or information is out of date then absolutely. If your website functions well, but doesn't look attractive, then probably.
Users will overlook tacky animated gifs more than they will overlook a poorly designed or incorrect website, with broken links.
Q. How will people find my website?
Marketing, marketing, marketing. This is where you come in. We will do all we can to ensure your site is listed in all the major search engines, and that your content is optimized, however it's up to you to make sure your sites address is correctly listed on printed materials such as business cards, pamphlets and signs.
Q. How much will a new website cost?
1 million dollars, mwa ha ha. No seriously, it really depends on what you need. Graphics work and animation tend to add more to the cost than simple static content pages. Our estimates are based on an hourly rate. We also include costs for hosting related expenses.
Q. How long does it take to setup a new website?
The average site takes about 4-6 weeks after accepting an estimate. Site work is performed in the evenings, as I still have to keep my day job :) However, if faster turn-around is required then rush work can be negotiated.
Q. What is a website 'domain' name?
Your domain is your 'www.mysite.com' address. It is a pointer to your webhosting service and can be redirected if you already have your own.
Q. Can I have an email address with my own domain?
Sure. We can setup forwarders to your current email address, or setup actual POP3 addresses that you can use to both send and receive.
Q. Can I update my own website?
Absolutely, we prefer you do. We can setup online site content management for most any area of your website. However, we do not typically allow FTP access to HTML for updates. But hey if you we're after that, then why would you need us :)
Q. Who provides the content/data/graphics for my website?
The more content you provide the better. After all, who knows your business better than you? We do provide assistance with graphics and logo design as needed
Q. Do you offer Flash animation development?
Yes, however this tends to be the most time consuming and therefore the most costly.
Q. Who owns my website? and can I switch hosting providers?
The site content and name is yours. We only manage it for you. If at anytime you wish to transfer to another provider you free to part ways. Unfortunately there are no refunds after the site is in production.
Q. Do you display ads or popups on my website?
Not unless you want them. And even then we discourage it, since the market for web ads is ultra-competitive these days. The impact on impressions and readability of your site is not usually worth the cost
Q. What support do provide after setup is completed?
We will fix basic content issues free of cost, such as typos or change of phone numbers, email addresses, etc. New functionality and enhancements will require new work orders/estimates. We will always answer any question you may have, and let you know up front what is involved with any request, so feel free to ask any question you may have.